The products are:
Shared Hosting(single and multi-domain)
Business Email Hosting
To avail the 30 day money back guarantee for your hosting product, ensure you take a backup if at all you've not done it yet. Next, open a cancellation request from your account. Please note that cancellation should be within 30 days of purchase. The complete refund will be provided as credit to your Cyberin wallet/bank transfer.
Please note that for Shared Hosting, Reseller Hosting and Business Email Hosting, you can avail the money back guarantee only once. For example: If you purchase a starter linux hosting plan for a domain, delete it and avail refund within the money back guarantee, you will not be eligible for the money back guarantee the second time you buy a hosting plan for that same domain.
You can raise a refund request to transfer the amount into your bank account. Please note that all refund requests will be processed within 14 business days.